REFUNDS & RETURNS POLICY...

You may return your unused item(s) with a valid reason (don't like it, changed my mind are not valid reasons) to be received by us within 14 days from date of dispatch for an exchange or refund of the item cost at our discretion.

Shipping costs are not refundable.

Returns must be authorised by Capital Vinyl via email or telephone prior to being returned by Registered mail and in the same condition they were sold. We will email you a printable 'returns packing slip' for you to enclose with your return.

We can only process authorised returns that we receive and that are returned to us in the same condition they were sold.


We are pleased to offer this in addition to your statutory rights.